Privacy Policy

1. Introduction

At Andoi Passport Pages ('we', 'our' or 'the company'), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you use our passport processing services.

2. Information We Collect

2.1 Personal Information

• Full name and identification data
• Contact information (email, phone, address)
• Passport information and identity documents
• Photographs for official documents
• Payment and billing information

2.2 Technical Information

• IP address and general location
• Browser and device information
• Cookies and similar technologies
• Website activity logs

3. How We Use Your Information

3.1 Service Provision

• Process passport processing requests
• Communicate with you about your case
• Provide personalized consulting and advice
• Manage payments and billing

3.2 Service Improvement

• Analyze and improve our services
• Personalize your experience
• Send relevant updates and news
• Conduct market research

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. This includes:

• SSL encryption for all data transmissions
• Restricted access to personal information
• Regular and secure backups
• Staff training in data protection

5. Information Sharing

We only share your personal information in the following circumstances:

• With government authorities for official processing
• With trusted service providers (under confidentiality agreements)
• When required by law or court order
• With your explicit consent

6. Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ('right to be forgotten')
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Retention periods vary depending on the type of information:

• Consultation data: 2 years after last contact
• Completed service records: 5 years
• Payment information: as per tax requirements

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For more information, please see our

9. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are implemented.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through a prominent notice on our website. We encourage you to review this policy periodically.

11. Contact

If you have questions about this privacy policy or wish to exercise your rights, you can contact us: